PRIVACY POLICY

At Trident Auto Detailing, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information, including when you engage with our services through our website, SMS, or other communication channels.

1. Information We Collect

We may collect the following types of personal information:

• Name

• Phone number

• Email address

• Vehicle details

• Appointment preferences

• Communication preferences (including SMS opt-in status)

• Any other information you provide voluntarily (e.g., via forms or messages)

2. How We Use Your Information

We use your information to:

• Schedule and manage detailing appointments

• Send appointment reminders and confirmations

• Provide updates on services or promotions

• Respond to inquiries and customer service requests

• Send SMS messages if you’ve opted in

• Improve our website and services

3. SMS/Text Messaging

By providing your phone number and opting in, you agree to receive text messages from Trident Auto Detailing regarding services, reminders, promotions, and updates.

• Message and data rates may apply.

• Message frequency varies.

• You may opt out at any time by replying STOP to any message.

• To rejoin, reply START.

We do not share your phone number or SMS consent with third parties for marketing purposes.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share it with trusted service providers who help us operate our business (e.g., appointment software, marketing platforms), under confidentiality agreements.

5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal data. However, no system can guarantee 100% security.

6. Your Choices

You may:

• Opt out of SMS by replying STOP at any time.

• Request access to, or deletion of, your personal data by contacting us.

• Update your communication preferences by emailing or calling us.

7. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Trident Auto Detailing
📞 205-784-5341
🌐 tridentaquasolutions.com
✉️ tridentaquasolutions@gmail.com